Got myself a United Airlines ticket to get me back home. I went to the counter and was told that my flight was overbooked and I was offered compensation if I gave up my seats and wait for the next one.
While I was asking about the compensation details, another staff came over and told me there was no more seat left and transferred my ticket to the Cathay Pacific Airline. I was escorted to the counter at the other end of the building and was told no seat was available too.
I was hungry and tried after four hours of travelling to the airport. I was told no seat and was being pushed around. Finally I got a seat with Cathay Pacific but it was too late. My patient ran out and I decided to lodge a complaint and went furiously to the United counter and looked for the manager.
I contented with him about the lousy service rendered to me. I told him if I were to fly Cathay Pacific, I would bought the ticket myself and not by transferring. I also wanted to complain the staff that changed my seat to Cathay Pacific flight without my acknowledgement, giving the excuse of no seat left. The manager was decisive and immediately gave me a business class seat on my original flight.
Upgrading my seat to business class sound like a good offer but it was not. With all the hassle and rushing to be on time for the flight on a hungry stomach, it was a bad event I did not want to experience.