Since I came back from China a two weeks ago, i do not have a local mobile contact because we have to register our particulars to use the mobile services. Two days ago i got myself a Starhub mobile prepaid card from an unauthorised reseller and was told to register my pre-paid card within three days of my purchase.
On the second day, I went to 7-11 shops to register. To my horror, most of the shop staffs gave excuses and rejected my registration, telling me machine breakdown, the person in-charge not here, etc. Then I seek alternative. I went to those Starhub dealer shop. same old bullshits again. i did not know how many shops i have visited to get my registration done, but i could firmly tell you at least 20 shops.
I was very disappointed to receive such treatment from my fellow citizens.
With this type of services and lukewarm attitudes, Singaporean please stop dreaming of being a world class in quality service. Hong Kong had already stepped up their standard, progressing fast and we Singapore still playing marbles at the back of our courtyards and saying to ourselves, “I am good!”
Finally I tried my luck in Cheers at Orchard Cineplex. To my surprise, the guy was helpful and got my registration done instantly. This guy was good, he powered up the computer to get it done. Whoever this guy was, I thanked you very much for making it my day.
So What, if 7-11 always open? Time to change their tag line, “always open, not always have”
Starhub should rename to Starhuh soon if they were to keep partnering with these mediocre mobile proprietors.